Firstly, please remember that all MBF officials are volunteers, who have to fit their MBF roles around full-time jobs, family commitments and so on, so please be patient when awaiting a response, especially at holiday times.

We also regularly receive Password Applications from people who have not included an email address on the form, therefore we have no way of contacting them, or who have typed their email address incorrectly, so that our response gets bounced back. 

Another common error is to select the wrong option in the New Password / Change Request / Password Reminder box.  When this option "does not compute" - e.g. when you select New Password and you've already got a password, then your request ends up in the error box and doesn't get processed.  Please read the descriptions for each option and make sure you have selected the right one.

If you have recently applied for a password to the Members Only area of the website, and have not yet had a response, please try again using the Password Application Form, and ensure everything you enter is correct, and that your membership number and your email address are included.